Privacy Policy

Who we are

Our website address is: https://www.rockucanada.ca.
Rock U Canada is a performance-based music school in Calgary, Alberta, offering group and private music lessons and summer camps for students of all ages. Our programs are designed to provide an engaging, social, and performance-driven approach to music education.

---

Comments

When visitors leave comments or submit forms on our site, we collect the data shown in the form, as well as the visitor’s IP address and browser user agent string to help detect spam.

---

Media

If you upload images to the website (for example, through a registration form or profile), please avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images that are publicly accessible.

---

Cookies

If you leave a comment or fill out a form on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so you do not have to re-enter your details for future interactions. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set several cookies to save your login information and your screen display preferences. Login cookies last for two days, and screen options cookies last for one year.

---

Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles). Embedded content from other websites behaves exactly as if the visitor has visited that website directly.

These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that content — including tracking your interaction if you have an account and are logged in to that website.

---

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.
We may also share limited information with trusted third-party service providers (such as payment processors, CRM systems, or email marketing platforms) to help us manage registrations, payments, and communication. These partners are bound by confidentiality agreements and use your information only as necessary to provide these services to Rock U Canada.

---

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely to recognize and approve follow-up comments automatically.

For users who register on our website (if applicable), we store the personal information they provide in their user profile. Users can see, edit, or delete their personal information at any time (except their username). Website administrators can also view and edit that information.

---

What rights you have over your data

If you have an account on this site or have submitted information (such as through registration or contact forms), you can request to receive an exported file of the personal data we hold about you, including any data you’ve provided to us. You can also request that we erase any personal data we hold about you.

This does not include data we are obliged to keep for administrative, legal, or security purposes.

To make a request, please contact us at info@rockucanada.ca.

---

Where your data is sent

Visitor comments may be checked through an automated spam detection service.
Form submissions may also be processed through secure third-party systems to manage registrations, lesson bookings, or inquiries.

---

Contact Information

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
📧 info@rockucanada.ca
📍 Rock U Canada, Calgary, Alberta

---